Terms and conditions

Cancellation policy 

Please refer to our Booking and cancellation section for our cancellation terms.

Safety rules

  • Children aged 6 years and older are welcome to join our short riding tours. Younger   children can only join when approved by Hestasport staff. The minimum age for long riding tours varies according to the level of difficulty, please refer to the individual tour for information.
  • Pregnant women are riding at their own risk. In case of accident, we do not assume liability for harm caused to the mother or the unborn child.
  • People under the influence of alcohol or intoxicating drugs are not permitted on the riding tours.
  • Please note that the weight limit for our riders is 110 kg (240 lbs)
  • All clients must participate in the riding tour by their own free will and they are obliged to inform the tour guide of any condition that might affect their ability to participate in the tour.
  • Children who cannot communicate in English or German must be accompanied by their parents.
  • All customers are obliged to listen to and acknowledge the safety instructions.
  • Backpacks or bags cannot be taken on the ride.

With your security in mind, we have done everything in our power to ensure that these trips will be enjoyable and safe, and we ask you to confirm the following when making your booking:

  • I am taking this trip of my own free will.
  • I consider myself physically and mentally able to take part in this trip.
  • I agree to follow the instructions of the guide in every respect.
  • I am aware that this trip/these trips can involve some danger.
  • I agree to notify the tour guide of any illnesses that could affect my ability to take part in this trip (i.e. epilepsy, asthma, diabetes) and the medication that I take for them.
  • I am aware that the operator's liability extends only to accidents that derive from defects in or incorrect use of equipment by the company's employees and/or carelessness on their part. I myself bear all responsibility for damage caused by me due to my carelessness or failure to follow set/given/published instructions.
  • I am liable for all personal property taken by me on this trip.
  • I am not under the influence of alcohol or intoxicating drugs.

Liability

Hestasport reserves the right to alter routes, itineraries or timetables without prior notice, should the necessity arise. We reserve the right to cancel the tour or exclude individual riders if we deem it in the person’s or group’s best interest. No liability is accepted for loss or expenses due to delays or changes of arrival or departures of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, wars or other causes outside the control of Hestasport. All such losses and expenses are the personal liability of the traveller. The estimated duration of tours as indicated by km or timing can change according to road or weather conditions. 

Hestasport - Activity Tours

Download our 2018 brochure